Frequently Asked Questions
Answers to the questions we hear most from new clients. Can't find yours? Just ask us on WhatsApp.
Do I need a minimum order quantity (MOQ) to work with you?
MOQs depend on the supplier and product, not on us — many Yiwu Market booths accept very small wholesale quantities. Tell us what you need and we'll confirm the MOQ for that specific item before you commit.
How do you handle quality control?
Every order is checked for quality and quantity at our warehouse before it ships. For larger or made-to-order runs, we can also arrange inspection during production.
Can you source from multiple suppliers and ship them together?
Yes — this is one of the main advantages of working with an agent in Yiwu. We consolidate goods from different suppliers and districts into a single shipment to save you on freight.
What payment methods do you accept?
⚠️ 具体支付方式（银行转账/PayPal等）待客户确认后补充 — payment details to be confirmed and added here.
How long does shipping take?
⚠️ 具体海运/空运时效待客户确认 — typical sea and air freight timelines to be confirmed and added here.
Do you work with small businesses and first-time importers?
Yes — we work with businesses of all sizes, including first-time importers. We'll walk you through the process from your first inquiry to delivery.
Can I visit Yiwu Market myself instead of using an agent?
Absolutely. See our Yiwu Market Self Guide for practical tips — and we're also happy to meet you here in person.
What happens if a product doesn't match the sample?
We inspect orders against agreed samples before shipping and flag any discrepancies to you before the goods leave our warehouse.